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 Millenia Claims Management has seasoned claim professionals specializing in the handling of professional and general liability claims, predominately for the health care industry, which includes hospitals, nursing homes, assisted living facilities, home health care providers, physicians, nurses, and other medical professionals. We understand that healthcare professional liability ranks among the most costly and complex of all types of claims. As such, we offer the clinical perspective from our experienced, specialized nurses and claim professionals to assist you in evaluating potential exposures.
Millenia Claims Management focuses on our clients’ needs through account-dedicated claims handling, customized claim goals and written service commitments.
Our services include:
- Medical record reviews
- Prompt and thorough investigation
- Evaluation and assessment of liability and damages
- Identification of potential resolutions
- Superior negotiation techniques
- Early settlement of meritorious claims
- Reserving for both indemnity and expenses
- Customized loss runs and financial reports
- Aggregate reconciliation
- Escrow Account management
- Captive Management
- Risk Retention Group Management
In addition, Millenia Claims Management handles general liability and premises liability claims for the General Industry, catastrophic and complex claims as well as error and omission claims. 
 Millenia Claims Management recognizes the need for aggressive and cutting-edge litigation management approaches. We take a very proactive role collaborating with our clients to design an effective litigation program.
This includes:
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Reserving to reflect accurate overall exposure
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Assisting in the selection of Defense Counsel
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Providing guidelines for litigation management
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Monitoring of Defense Counsel to ensure timely reports and accurate billing
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Auditing and approving Defense costs
 Millenia Claims Management offers a web-based claims and risk management software system which allows our clients access to review their claims in real time. The system, QISS (Quick Internet Software Solutions) has over 100 customizable reports that can be downloaded into an Excel Spreadsheet, Word Document or Crystal Report. This software was designed by insurance professionals and is one of the leading software claims and risk management systems in the insurance industry.
The QISS system is very user-friendly and has a diary system to ensure deadlines are appropriately met. QISS is highly secured and regular backups are provided daily.
QISS also has the ability to provide risk management tracking and trending of incidents. This has been very beneficial to many of our clients in identifying and reducing risks from occurring.
Training can be provided through a live web-based demonstration or in person. There is a nominal monthly charge per user for access to review the data.
For more information, please click on QISS’ home page to learn more: www.eqiss.com.
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